We're here to help you get the most out of the app
Have a question, found a bug, or need help with your account? Reach out and we'll get back to you as soon as possible.
📧 Email: support@lusapp.com
We typically respond within 24–48 hours.
Open the app and tap "Sign Up". Enter your name, email address, and a password. You'll receive a verification email — tap the link inside to activate your account.
On the login screen, tap "Forgot Password" and enter your email. We'll send you a link to reset your password.
Go to the Discover screen, find a race you're interested in, and tap it to open the detail view. Tap "Add to Calendar" to save it to your race schedule.
Navigate to the Groups tab and browse available groups. Tap a group to view details, then tap "Join Group." Password-protected groups will ask you for the group password.
Go to your Profile → Settings → Delete Account. This will permanently remove your account and all associated data within 30 days. This action cannot be undone.
Please email us at support@lusapp.com with a description of the issue, your device model, and iOS/Android version. Screenshots are always helpful!
Yes! In the Discover screen, tap the "+" button to submit a race. All submissions are reviewed by our team before being published.